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This process is quite simple and after deleting the files Skype should reset to default and the problem should be resolved. Try to start Skype again and check if the problem still persists.Press Windows Key + R again and type %temp%/skype.When the Roaming folder opens, locate the Skype folder and rename it to Skype_old.Press Windows Key + R and enter %appdata%.You might want to create a copy of the main.db file in order to prevent file loss and potential Skype issues. It’s worth mentioning that modifying your Skype database can cause you to lose sent files or messages. READ ALSO: Fix: Skype camera not working in Windows 10.We have to mention that this process is a bit advanced, so it might take you a few attempts to perform it.įew users reported that they were unable to identify the corrupted file, but after deleting all media files from the database the issue was resolved. To do so, you can use the original_name column to find a file by its name. You need to find the corrupted file and remove it from the database. Now you should see the list of all received or sent files.When SQLite opens, click the Browse Data button and navigate to MediaDocuments table.Locate main.db file and open it with SQLite browser.Now enter the folder named as your Skype username. Enter %appdata% and press Enter or click OK. To do so, press Windows Key + R shortcut to open the Run dialog. Delete the problematic entry from the database

Check if you’re using the correct passwordġ.Delete the problematic entry from the database.If you’ve been taken to SharePoint, do the following:Ĭlick Browse, and then navigate to the replacement picture you want to upload.Home › Fix › Skype › Skype can’t send images Your replacement picture can be any size or type, including HD (high-definition).

Navigate to where your replacement picture is stored (this can be on your computer or on an external or network drive). If a message is displayed that asks if you want to close the window, click Yes. If you’ve been taken to an Exchange window, do the following:

Use a picture from your computer or an external driveĮither a Microsoft Exchange window or a Microsoft SharePoint window opens, depending on how your system has been set up. If you can change your picture, here’s how to do it. If the Edit or Remove Picture button is dimmed, your organization has decided not to let users change their pictures. If you’re satisfied with the picture, you don’t need to make any changes to the settings in this window. If your organization has set up Skype for Business so it shows people’s pictures with their other contact information, your corporate directory picture is automatically displayed. Notes: If you don't want your picture to be displayed in any Microsoft Office programs, including Skype for Business:Ĭlick Options >My Picture >Edit or Remove Picture.